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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It contains thorough information about all the operations that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of video tutorials demonstrating how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our extensive FAQ section, which comprises questions asked by real customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24-7 and ready to help you with any query. Each trouble ticket you send will be answered in less than 60 minutes (the average support ticket response time is approximately 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 54881

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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